A. give feedback
B. cancel an order
C. make a complaint
D. request some information
E. make an apology
F. ask for permission
G. redress production problem
H. make an order

A．the buyer implied that the goods were not inspected properly before being dispatched.
B．there should be detailed information about the goods in the inspection sheet.
C．John Martin came to realise that he had an angry customer to deal wit