填空题

【参考答案】

C
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单项选择题
According to the speakers, what happened to the desks when they reached the customer
A．They were printed with warnings such as: USE NO HOOKS, HANDLE WITH CARE, etc.
B．They were carefully supervised by the work manager.
C．Serious scratches were found on the sides of almost all desks delivere
单项选择题
A. give feedbackB. cancel an orderC. make a complaintD. request some informationE. make an apologyF. ask for permissionG. redress production problemH. make an order

A. give feedback
B. cancel an order
C. make a complaint
D. request some information
E. make an apology
F. ask for permission
G. redress production problem
H. make an order
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