单项选择题

A KEY activity for achieving customer satisfaction is to define ______ .

A) the business use
B) requirements
C) product specificity
D) change control
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单项选择题
Scope change control MUST be integrated with all of the following control processes EXCEPT ______ .
A) schedule
B) cost
C) procurement
D) quality
单项选择题
Inputs used during scope planning include all of the following EXCEPT ______ .
A) constraints
B) project charter
C) budget/cost analysis
D) product description
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