单项选择题

With what subject is the passage mainly concerned

A．The decline of the financial-service industry.
B．Variety within financial services.
C．A way of making banking more personal.
D．Increasing everyday banking transactions.
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单项选择题
According to the passage, what is a necessary first step in instituting relationship banking
A．Redesigning bank building.
B．Hiring congenial staff who make clients welcome.
C．Recognizing the particular financial needs of groups and individuals.
D．Teaching bank employees to be more confident.
单项选择题
According to the definition of relationship banking quoted in the passage, one of the main aims of this type of banking is to encourage clients to ______.
A．consult with each other concerning their finances
B．keep all their business with a single bank
C．recognize their own banking needs
D．keep their financial requirements to a minimum
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