单项选择题

According to the passage, what is a necessary first step in instituting relationship banking

A．Redesigning bank building.
B．Hiring congenial staff who make clients welcome.
C．Recognizing the particular financial needs of groups and individuals.
D．Teaching bank employees to be more confident.

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热门试题

单项选择题

According to the definition of relationship banking quoted in the passage, one of the main aims of this type of banking is to encourage clients to ______.

A．consult with each other concerning their finances
B．keep all their business with a single bank
C．recognize their own banking needs
D．keep their financial requirements to a minimum

单项选择题

Which of the following can be inferred from the passage about relation ship banking programs

A．They have recently been discontinued.
B．They are already being used.
C．They will shortly be used.
D．They will be used in the distant futur