单项选择题


Questions 18—20 are based on the following conversation.
Why are women much better at dealing with more than one thing at a time, but men are not as good

A．Because women have better abilities.
B．Because men are not used to doing housework.
C．Because men lack practice.
D．Because men find it easy to concentrate on just one thing.
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单项选择题
According to the speaker, what are convenience goods
A．Commodities that people are in constant need of.
B．Goods that are convenient to use or purchase.
C．Items that people tend to buy on impulse.
D．Items that have to be bought once a week.
单项选择题
When a consumer finds that his purchase has a fault in it, what is the first thing he should do
A．Complain personally to the manager.
B．Threaten to take the matter to court.
C．Write a firm letter of complaint to the store of purchase.
D．Show some written proof of the purchase to the store.
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