单项选择题


Questions 15—17 are based on the following talk.
According to the speaker, what are convenience goods

A．Commodities that people are in constant need of.
B．Goods that are convenient to use or purchase.
C．Items that people tend to buy on impulse.
D．Items that have to be bought once a week.
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单项选择题
When a consumer finds that his purchase has a fault in it, what is the first thing he should do
A．Complain personally to the manager.
B．Threaten to take the matter to court.
C．Write a firm letter of complaint to the store of purchase.
D．Show some written proof of the purchase to the store.
判断题
Water is a kind of chemical substance.
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