单项选择题

To ensure the project team provides the functionality the customer expects in a new piece of software, the project manager asks the customer for sign-off on the design criteria. These documents are ______ .

A．technical specifications
B．performance specifications
C．product descriptions
D．quality assurance
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单项选择题
Inputs used during scope planning include all of the following EXCEPT ______ .
A．constraints
B．project charter
C．budget/cost analysis
D．product description
单项选择题
A customer is not happy with a project deliverable. What is your BEST course of action
A．Tell the customer it meets the scope of work and get the customer's agreement to procee
B．Determine why the customer is unhappy with the deliverabl
C．Meet with the team to determine changes neede
D．Meet with the customer and offer a substitute project deliverabl
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