单项选择题

What can be concluded about the writer's friend in paragraph 3

A．He enjoyed talking to the waiter.
B．He seldom talked to his wife.
C．He didn't like the US style service.
D．He had waited a long time to be served.
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单项选择题
According to the passage, the American restaurant waiter may provide more service than required mainly because______.
A．the American employers demand extra working hours for their workers
B．the American waiters depend greatly on tips from customers
C．it's a custom of the American society
D．the American waiters believe that customer is always right
单项选择题
The Europeans have to reexamine what customer service means because______.
A．retailers are under increasing pressure to improve their service and cater more for consumer demands
B．America has been set as an example of good customer service
C．they are aware that attitudes to shopping and consumers may vary in different countries
D．consumers income has been reduced
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