Dear Sirs, This is the third month running that your
delivery has been late in arriving. Our current order for stationery is already
five days overdue. We have a number of valued customers who are
being put to some inconvenience. There seems to be no obvious reason why your
normally prompt deliveries should become so unreliable. I would be obliged if
you would look into this matter as soon as possible. Ours is a
small, family business in a very parochial (狭小的) area. We depend very much upon
the goodwill of our customers. I’m sure you will appreciate the importance of
this matter being cleared up at your easiest convenience.
Yours
faithfully,
Grayson Brown 1) Mr. Brown writes to
complain about (46) of the ordered goods. 2)
His order for stationery has already been late for (47) when
this letter is being written. 3) Mr. Brown feels it a pity that
the (48) deliveries have become so unreliable.
4) According to Mr. Brown, this incident has caused (49)
to his customers, upon whose (50) his small
family-run business depends.