·You will hear part of an interview between Jessie Paul, the global marketing head in Quintant, and an interviewer.
·For each question 23—30, mark one letter A, B or C for the correct answer.
·You will hear the recording twice. What made her realise the real potential of BPO
A. She was a brand expert in Infosys. B. She attended Nasscom’s BPO Summit, held in Mumbai in February 2003. C. She used to outsource one particular service.