PART ONE
·You will hear an opening keynote at the 2nd IT 0utsourcing Conference & Expo.
·As you listen, for questions 1—12, complete the notes, using up to three words or a number.
·You will hear the recording twice.
SELLING TACTICS
NOTES
Outsourcing in general:
1. The business environment has become increasingly______
2. Organizations try to reduce costs and______
3. Outsourcing can help achieve these______
4. In most organizations today, outsourcing has been enlisted on the______
5. Government departments are not immune to______
6. Government faces some unique and more challenging situations than the
Outsourcing Trends:
7. Spend a few minutes on the outsourcing______
8. One classical model of IT outsourcing is______
9. There is an increasing trend for organization to consider______
10. The approach has become necessarily______
11. The Asia/Pacific IT services market will row at a rate of 9 percent through______
12. The growth mainly comes from countries such as______