问答题

To... Sonia Spinks
CC...
Subject: Re:Missingdelivery
Dear Mr.bentley, ↓

↑

【参考答案】

Dear Ms．spinks， Thank you for your email regarding the miss......

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单项选择题
The reviewer finds the information about customer sewice very useful because
A．his company doesn’t have enough staff to provide good customer service．
B．the sales in his company is decreasing gradually．
C．the customers’complaints are on the rise．
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TOM MCALLISTER
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