单项选择题

The main purpose of the passage is to ______.

A．discuss the influence of Dorothea Dix on the mental health movement
B．provide an historical perspective on problems of mental health care
C．increase public awareness of the plight of the mentally iii
D．shock the reader with vivid descriptions of asylums

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单项选择题

What does the author imply in the sentence The old saw that all customers should be treated alike is a myth

A．It's not real that customers should be treated equal.
B．It's not ture that all customers are treated equal.
C．Customers received equal treatment in the past.
D．It's an old story that customers were treated equal.

单项选择题

The author might probably disagree with which of the following statements

A．Some errors and failures are unavoidable.
B．Both an organization and their customer are responsible for certain error.
C．An attitude of indifference towards their customers might result in a heavy loss of profit.
D．Only regular customers deserve good treatment.