问答题

PART TWO
· The company you work for—Sirius is facing fierce competition from another newly founded company Linbury. Your line manager has asked you to write a report giving details and recommending a solution.
· Look at the information below, on which you have already made some handwritten notes.
· Then, using all your handwritten notes, write your report.
· Write 120-140 words.

【参考答案】

[参考范文]
Introduction
The objective of this ......

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问答题

PART ONE · You are a customer service manager in a big supermarket Recently you have received some complaints from customers. · Write a memo to the staff in your department: · informing them about what the customers complain about · pointing out the possible reasons for the complaints · proposing the ways to solve the problem. · Write 40-50 words. MEMO To: From: Date: Subject:

单项选择题

From paragraph one, we can infer that（）

A．market research is a waste of money.
B．market research must not be used during an economic recession.
C．market research doesn’t necessarily help companies make products that can meet customers’ need.
D．customers are too hard to please.