Velocity Travel Agency 880 Parkemont Center Rosebank, CA 90745 Agency Phone: 1-800-887-6273 Agency Email: inquiries@velocity.com Traveler Mr. Roderick Clinton Bohman Travel Description Round-trip Flight to Hong Kong Flight S312-Sero Pacific Nonstop, Business Class Departing: Aug 12 08:10 Heathrow International Airport Arriving: Aug 12 11:20 Hong Kong International Airport Flight S311 -Sero Pacific Nonstop, Economy Class Departing: Aug 24 16:00 Hong Kong International Airport Arriving: Aug 25 08:30 Heathrow International Airport All times listed are in local time zones. Please note: Departure and arrival times are approximate only. Please call the airline 24 hours in advance to confirm times. For any questions or concerns about this itinerary, please contact Sheldon Jones at Velocity Travel Agency. From: Rod Bohman To: inquiries@velocity.tom Subject: Itinerary Dear Sheldon, Thank you for sending me a copy of the itinerary for my trip to Hong Kong next week. I just have a couple of quick questions for you. Firstly, some urgent Business has just come up. I will need to Be in the UK on the morning of the 25th to lead a workshop on computer skills. It would Be Better if I could be there a day in advance to set up the facilities and meet with the organizers. Is it possible to make the necessary rearrangements to the schedule Secondly, I do not recall requesting a Business class seat for either leg of the trip. If the business class seat on the flight from London to Hong Kong is complimentary—either Because I have been awarded an upgrade By the airline or Because Velocity is offering me a special benefit—then I am happy to accept this kind offer. However, if I am expected to pay extra for this leg of the trip, I would much prefer to sit in economy class. I hope you can illuminate this situation so that there is no misunderstanding. Rod Bohman What is Mr. Bohman concerned about
A．Why one seat is in business class B．How much a round-trip ticket costs C．How long each flight leg will take D．What facilities are on board the plane