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Accounts

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单项选择题

A．By extending the enterprise.B．By using proprietary technology.C．By improving customer relationships.

A．By extending the enterprise.
B．By using proprietary technology.
C．By improving customer relationships.

问答题

· You are the Customer Service Manager in a telemobile company who has received a call from a customer complaining about the delay of delivery. · Write a memo to your secretary. · Telling her about the claim. · Mentioning the serial number of the order and date of delivery. · Asking for relevant files and the duplicate invoice. · Write 40—50 words on a separate sheet.

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