单项选择题
Which of the following is not considered a cost of nonconformance to quality
A) Scrap.
B) Rework.
C) Expediting.
D) Process control.
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单项选择题
All of the following represent, or result from, the primary benefit of meeting quality requirements EXCEPT ______ .
A) less rework
B) higher productivity
C) lower costs
D) fewer change orders
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单项选择题
Quality costs include all of the following EXCEPT ______ .
A) appraisal
B) prevention
C) external failure
D) computer operations
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