Conversational Skills
People who usually make us feel comfortable in conversations are good talkers. And they have some- thing in common, i. e. skills to put people at ease.
1. Skill to ask questions
1) be aware of the human nature: readiness to
be able to spot signals for further talk
answer others’ questions regardless of (1)______. (1)______
2) start a conversation with some personal but
unharmful questions
e. g .questions about one’s(2)______ job (2)______
questions about one’s activities in
the (3)______. (3)______
2. Skill to (4)______for answers
1 ) don’t shift from subject to subject (4)______
—sticking to the same subject: signs of
(5)______in conversation (5)______
2) listen to (6)______of voice (6)______
—If people sound unenthusiastic, then
change subject.
3) use eyes and ears
—steady your gaze while listening
3. Skill to laugh
Effects of laughter:
—ease people’s (7)______ (7)______
—help start (8) ______ (8)______
4. Skill to part
1) importance: open up possibilities for future
friendship or contact
2) ways:
—men: a smile, a (9)______ (9)______
—women: same as (10)______ (10)______
—how to express pleasure in meeting someone