单项选择题

Why is a third party needed in settling a conflict（）

A．He knows the emotional changes of the adversaries.
B．He can help the two adversaries think about it more objectively.
C．He knows where to put strength in solving the problem.
D．He can control the two parties' behavior.

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单项选择题
According to the author, ()

A．sometimes managers can take advantage of conflicts
B．the third party in the conflict should always be fair
C．in conflict, you can always tell which party is right and which is wrong
D．the manager must settle all kinds of conflicts as quickly as he can
单项选择题
From this passage, we learn that ()

A．interpersonal conflict is typical of all people
B．interpersonal conflict tends to occur more often among aggressive people
C．when we look at interpersonal conflict, we must always listen to the opinions of the superiors
D．accumulated opposition often leads to interpersonal conflict
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