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To: Staff <employees@troglodynE.com>
From: Margo Ramsey <m_ramsey@troglodynE.com>
Date: April 9, 20- 09:02:08 A.M.
Subject: Laptop Battery Problem
ATTENTION!
IF YOU USE A QUICKSTAR LAPTOP, YOU NEED TO READ THIS!
Quickstar has issued a recall of several Reffex batteries in the Quickstar 2000 series of laptops. These are the laptops Troglodyne issues to those who need laptops.
The batteries are faulty. They are dangerous. They need to be removed from your laptop at once if the serial numbers match one of these serial numbers:
FT777631W FT757764T FT757760G FT709957G
You must open the battery compartment door on the bottom of your laptop to check the battery's serial number.
IF THE SERIAL NUMBER MATCHES ONE OF THOSE LISTED ABOVE, TAKE IT OUT OF YOUR LAPTOP.
E-mail Margo Ramsey <m_ramsey@troglodynE.com> with your employee name and ID number and the serial number of your laptop. She will send you the link to the Quickstar site that will provide instructions on exchanging the bad battery for a good onE.
If the serial number does not match those listed above, then there is no problem.
Thank you.
Margo Ramsey
IT Manager
Troglodyne, InC.
What is learned about Troglodyne, InC.?
A.It sells Quickstar laptop computers.
B.It plans to purchase Reffex batteries.
C.It provides Quickstar laptops to employees.
D.It makes the Reffex brand of laptop batteries.