单项选择题

（）不属于具体的基金客户服务流程。

A.投资咨询
B.投资跟踪与评价
C.受理投诉
D.公开客户档案

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听力原文：W: I hear it's going to snow this afternoon.M: Going to snow? The ground is already wet.Q: What can we learn from the man's reply?(2)A．The weather report is right.B．The man doesn't like snowing.C．It has already snowed.D．It's going to snow.

单项选择题

W：I hear it’s going to snow this afternoon.M：Going to snow？The ground is already wet.Q：What can we learn from the man’s reply？（）

A．The weather report is right.
B．The man doesn't like snowing.
C．It has already snowed.
D．It's going to snow.

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