Questions 14-17 are based on the
following dialogue between husband and wife about their unpleasant trip. You now
have 20 seconds to read Questions 14-17.
What is true about the service offered by the hotel
A．The majority of the staff couldn’t speak or understand Ehglish. B．Most of the staff are natives, but they have no training. C．Hotel is comfortable, though the food is not so good. D．Hotel is located with a magnificent view of the sea.