You will hear one dialogue and two passages. Before listening to each one,
read the questions related to it. While listening, answer each question by
choosing A, B, C or D. You will hear each piece ONLY ONCE.
What does the woman suggest about human resources
A. The personnel manager should be fired for inefficiency.
B. A few engineers should be employed to modernize the factory.
C. The entire staff should be retrained.
D. Better-educated employees should be promoted.