单项选择题

To manager hoping to blossom as a business leader must develop the skill to communicate effectively. One of the foremost tasks of a leader is to create 1 to a cause. To do that he must first communicate to build mutual understanding.
2 a manager communicates mostly to 3 information, a leader uses communications to build relationships. A manager overwhelms others with details and still 4 them cold. A leader 5 their hearts by combining his vision with their 6 in a common cause.
Most Asian business leaders are instinctively 7 relationship building 8 direct communications. But they don"t use the mass media so well. While face to face communications is 9 , it is not enough in today"s big business.
10 their western 11 , they are not so much frightened by mass media"s potential to magnify, distort, and expose. The problem lies more in the 12 of professional support 13 to them. In most Asian companies the public affairs function either does not exist or is 14 routine chores removed from helping the CEO to communicate with wider audiences. The reason primarily is that the 15 communications officers are placed quite low in the organizational hierarchy.
Asia"s need for business leaders who are 16 in using mass media to involve the public 17 the economic development dream has never been greaten. Television and the print media have an enormous 18 on the public"s perception of business. Our business leaders have not yet faced an unsympathetic press. They should start now 19 the day not be too far away 20 they are suddenly forced to enter the perilous arena of public communications.

A.available
B.accessible
C.disposable
D.transferable