单项选择题

Questions 17 to 20 are based on the following job interview. You now have 20 seconds to read Questions 17 to 20.
M: I see your new resume that you worked as a manager of a store called Computer Country, could you tell me a little more about your responsibilities there
W: Sure. I was responsible for overseeing about 30 employees. I did all of the orderings for the store and I kept track of the inventory.
M: What was the most difficult part of your job
W: Probably handling angry customers. We didn’t have them very often, but when we did, I need to make sure they were well taken good care of. After all, the customer is always right.
M: That’s how we feel here, too. How long did you work there
W: I was there for three and a half years. I left the company last month.
M: And why did you leave
W: My husband has been transferred to Boston and I understand that your company has an opening there, too.
M: Yes, that’s right. We do. But the position won’t start until early next month. Would that be a problem for you
W: No, not at all. My husband’s new job doesn’t begin for a few weeks, so we thought we would spend some time driving to Boston and stop to see my parents.
M: That sounds nice. So, tell me, why are you interested in this particular position
W: I know that your company has a great reputation and wonderful products. I’ve thought many times that I would like to be a part of it. When I heard about the opening in Boston, I jumped to the opportunity.
M: Well, I’m glad you did.

What does the woman say with the most difficult part of her job().

A. Handling customer complaints.
B. Recruiting and training new staff.
C. Dispatching ordered goods on time.
D. Developing computer programs.