单项选择题
A. canteen B. shop floor C. reception D. publicity E. payroll F. human resources G. informantion technology H. research & development
A．gained B．made C．lost D．disappeared
A．They rely on management systems that are out of date. B．They will not adopt measures that provide long-term solutions, C．They have little confidence in the business advice that is available. D．They do not take market changes into account when drawing up business plans.