单项选择题

It may be inferred from the passage that ______.

A．customer service in Israel is now improving
B．wealthy Israeli customers are hard to please
C．the tourist industry has brought chain stores to Israel
D．Israeli customers prefer foreign products to domestic ones

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热门试题

单项选择题

Why did Bezaq's international branch lose 40% of its market share

A．Because the rates it offered were not competitive enough.
B．Because customers were dissatisfied with its past service.
C．Because the service offered by its competitors was far better.
D．Because it no longer received any support from the government.

单项选择题

In the author's view, higher service standards are impossible in Israel ______.

A．if customer complaints go unnoticed by the management
B．unless foreign companies are introduced in greater numbers
C．if there's no competition among companies
D．without strict routine training of employees