单项选择题

Questions 19 to 21 are based on the conversation you have just heard.

A．Exchange the computer for the woman.
B．Refund the women’s money.
C．Give the woman anything she likes in the store.
D．Give the woman a store credit with which she can buy anything in the store.
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单项选择题
A．She made a reservation for the 9:00 flight.B．She changed the reservation.C．She found they were late for the 8:00 flight.D．She misunderstood the man.
A．She made a reservation for the 9:00 flight.
B．She changed the reservation.
C．She found they were late for the 8:00 flight.
D．She misunderstood the man.
单项选择题
A．The ice was cut and handled with the help of some special tools.B．The ice was taken from the flowing river with hooks and carried by sleds to icehouses.C．The ice was carried on the frozen surface of the pond or river.D．The ice was sawed into even blocks by workers.
A．The ice was cut and handled with the help of some special tools.
B．The ice was taken from the flowing river with hooks and carried by sleds to icehouses.
C．The ice was carried on the frozen surface of the pond or river.
D．The ice was sawed into even blocks by workers.
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