Department of Returns Snap Photography
Equipment, Inc. 23580 Wooliver Rd. Dublin.
Iowa Dear Sir or Madam, Last week I purchase a
UX-15 Underwater Camera from your company, but it turned out to be quite a
disappointment. The camera did not perform as promised in the
advertisement. According to your company’s TV commercial, the
UX-15 Underwater Camera is designed to take pictures at underwater depths of up
to ten feet. However, after using the camera in a swimming pool for twenty
minutes at only five feet, I noticed that water had leaked inside it. The film
was ruined, along with the camera’s electrical components. I am
returning the camera, along with my sales receipt, in the same package as this
letter. I would ask that you issue me a full refund, as I have no interest in
receiving a replacement product. Thank you,
Scott Hyatt What will accompany the letter
A. An underwater photograph
B. The defective product
C. The camera’s original packaging
D. A copy of the sales flyer