In this section, you will hear two long conversations. Each
conversation will be read only once. At the end of each conversation, there will
be a one-minute pause. During the pause, read the five questions, each with
three choices marked A, B and C, and decide which is the best answer. Then mark
the corresponding letter on the answer sheet with a single line through the
centre. Conversation One
Which type of customers does he particularly dislike
A． Customers who don’t pay their bills. B． Customers who aren’t polite. C． Customers who waste his time.