Questions 181-185 refer to the following invoice and letter. Product Invoice 1 set of bed sheets……$29.99 2 curtains……$100.00 1 small rug……$42.99 1 pair of sleepers……$21.99 3 pillows……$35.00 5 towels……$20.00 UrbanOnline Co. 505 North Michigan Avenue, Chicago IL 60611 To whom it may concern: My name is Janet Perez, and I ordered some products from your online shop. I received the products and invoice, but there are some mistakes with my order. The invoice states that I ordered two curtains, but in fact, I only ordered and received one. I would like to make sure that I am refunded the extra money I paid for the extra curtain. It is also written on the invoice that I ordered a small rug. I never ordered the rug, but I received it anyway. Please give me instructions on how I can return it to you. I would like my money back for this item, too. Also, even though the price of one set of bed sheets is listed as $19.99 on your web site, I was charged $29.99. This is not a small jump in price. Could you tell me the reason for it I would like to be paid back the difference. I am sending along a copy of my invoice. Please look at it and correct the errors as soon as possible. I will follow up this letter with a call to your headquarters. Regards, Janet Perez How much of a refund does Ms. Janet Perez want for the bed sheets