A. what profit really means
B. it is too large and represents too much of the consumer’s dollar
C. as the difference between total revenue and total cost
D. what the business person has left after paying expenses
E. what they might want
F. production
G. whether they come from outside the business

A．They are frequently caused by the personalities of GMs.
B．GMs are often reluctant to interven.
C．They are often made worse by a GM’s ambition.
D．GMs can help solve them by effective liaison.