单项选择题

Conversation 1
W: Could I see the Manager, please I have a complaint.
M: Can I help you, madam
W: Yes. The toilet doesn’ t flush properly; the water doesn’t run away in the shower; and there’s no extra service. What have you to say to that
M: I’ m sorry to hear that. I’ ll attend to it right away.
W: That’ s no way to run a hotel.
M: No, madam. I do apologize. It’s most unusual. The housekeeper usually checks every room before new guests move in. we’ ve been very busy with a large conference.
W: Oh, terrible, anyhow, one doesn’ t expect this sort of thing in a well-run hotel.
M: We’re awfully sorry. Is there anything else
W: I’ d like an extra pillow.
Which of the following is not a problem mentioned by the woman（）

A. She’ d like an extra pillow.
B. There’s no extra service in the hotel
C. The water doesn’ t run away in the shower.
D. The toilet doesn’ t flush properly.

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单项选择题

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单项选择题

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