单项选择题

What is the common problem in management

A．Infrequent contact with customers and employees.
B．Managers spend little time on study.
C．Managers do not know their employees well.
D．Managers lack of experience.

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单项选择题

What is the author's attitude towards the 10-minute cup of coffee method

A．Neutral.
B．Positive.
C．Critical.
D．Doubtful.

单项选择题

What is the text mainly about

A．How to communicate in management and why it is important.
B．How to become an effective and successful manager.
C．How to save time and be efficient in management.
D．How to understand customers and solicit employees' ideas.