单项选择题

A) enlarged BI increased C) intensified D) expanded

A．BI increased
B．enlarged
C．intensified
D．expanded

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单项选择题

If someone in Israel today needs a repairman in case of a power failure,______.

A．they can have it fixed in no time
B．it's no longer necessary to make an appointment
C．the appointment takes only half a day to make
D．they only have to wait half an hour at most

单项选择题

In the author's view, higher service standards are impossible in Israel ______.

A．if customer complaints go unnoticed by the management
B．unless foreign companies are introduced in greater numbers
C．if there's no competition among companies
D．without strict routine training of employees

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