单项选择题

The writer feels that nowadays a customer is ______.

A．the recipient of privileged treatment
B．unworthy of proper consideration
C．classified by society as inferior
D．the victim of modern organizations
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单项选择题
The disappearance of old style hotel porters can be attributed to the fact that ______.
A．few people are willing to do this type of work
B．machines are more reliable than human beings
C．the personal touch is appreciated less nowadays
D．automation has provided cheaper alternatives
单项选择题
In the writer's opinion, the quality of service is changing because ______.
A．the customers' demands have changed
B．the staff receive more consideration than the customers
C．the customers' needs have increased
D．the staff are less considerate than their employers
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