单项选择题

Questions 11 to 18 are based on the conversation you have just heard.

A．She will have her blouse cleaned by the man.
B．She is very angry with the man.
C．She will have a bottle of orange juice.
D．She doesn’t blame the man for his carelessness.
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单项选择题
Why does the author give the example of Lloyds TSB in the fourth paragraph
A．Because it shows many firms are using a gaming-style.
B．Because it is regarded as a motivator by the head of innovation.
C．Because it shows markets enable participants to give new ideas.
D．Because it is an innovative attempt for the bank.
单项选择题
Speaking will turn into a pleasant experience after you ______.
A．graduate from school
B．fly an airplane alone for the first time
C．join in some groups in the community
D．get more speaking experiences
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