单项选择题

You will hear 3 conversations or talks and you must answer the questions by choosing A, B, C or D. You will hear the recording ONLYONCE.

Questions 11—14 are based on the following talk.
What does the talk tell us

A．How to settle the consumer’s complaint about a faulty item.
B．How to make an effective complaint about a faulty item.
C．How to avoid buying a faulty item.
D．How to deal with complaints from consumers.

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热门试题

单项选择题

Which of the following statements is not the reason why the painting of houses has never been recognized as an art form

A．It is a communal piece of work which cannot be identified with any person.
B．It is impossible to display it to the gallery-going public.
C．It is not static.
D．People tend to think that communal picture is only a street scene that has no artistic value.

单项选择题

The word tunnel-visioned (Line 2, Para.3) most probably means ______.

A．narrow-minded
B．blind to the facts
C．short sighted
D．able to see only one aspect

You will hear 3 conversations or talks and you must answer the questions by choosing A, B, C or D. You will hear the recording ONLYONCE. Questions 11—14 are based on the following talk. What does the talk tell us 您的浏览器不支持 audio 元素。

You will hear 3 conversations or talks and you must answer the questions by choosing A, B, C or D. You will hear the recording ONLYONCE.

Questions 11—14 are based on the following talk.
What does the talk tell us