TPI Corporate training programs BUSINESS SKILLS TRAINING Leadership Skills for Senior Managers-3 days $ 900 Further details available on request. Presentation Skills—1 day Includes: confidence building, using your voice, body language, $ 400 active listening, dealing with questions, etc. Effective Meetings—1. 5 hours Includes: how to prepare for meetings, how to behave in meetings $ 160 how to lead meetings, etc. Creating Lasting Relationships—1. 5 hours $ 160 Further details available on request. COMPUTER SK1LI. S TRAINING—all 3 hours Word processing $ 85 Databases $ 90 Spreadsheets $ 85 Notes All prices are per participant Maximum group size = 18 Minimum group size = 8 10% discount for groups of over 10 people All computer training courses take place at our offices Dear Ms. Norman, I am writing to inquire about your corporate training programs. I am the new Training Coordinator at TechnoHome in Washington, D. C., and I am now assessing our employees training needs for the next quarter. We hope to improve our efficiency by better training our staff. For training, staff will be divided into groups of at least twelve employees. My initial assessment suggests that our employees need better computer skills. Many of our employees need to be better trained to use spreadsheet and word processing software. I read in a recent edition of Corporate Training Weekly that your company specializes in computer skills training, so we are particularly interested in working with you on this. As well as computer training, our employees would benefit from training in presentation skills, relationship building and meetings skills. Could you let me know if you offer courses in these areas? Finally, please note that we need all the training courses to take place at our offices in downtown Washington, D. C. I hope this wont be a problem for you. I look forward to receiving more information about your programs. Sincerely, Sarah Lamy According to the letter, why did Ms. Lamy choose to contact Ms. Norman? A.Ms. Norman's company is close to Washington, D. C. B.Ms. Norman requested information from Ms. Lamy. C.Ms. Norman's company was featured in a magazine. D.Ms. Norman is an acquaintance of Ms. Lamy.