多项选择题

What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）

A.The agent is logged in and is on the phone.
B.The agent is logged in but is not on the phone.
C.The supervisor is a participant in a phone call.
D.The supervisor is not a participant in a phone call.
E.The supervisor has barged in.

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单项选择题

TheJTAPIprovideristheIPaddressofthe（）.

A.publisher
B.CTI Manager
C.CallManager
D.CRS Server

单项选择题

HowdoyoudebuganapplicationwithanAcceptstep?（）

A.Select Start from the Debug pulldown, then call the trigger.
B.Select Step Over from the Debug pulldown, then call the trigger.
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown.
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow