多项选择题

Which three service components belong to the operate phase（）

A.Change Management
B.Operations Implementation
C.System monitoring
D.Incident Management
E.Operations Assessment

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单项选择题

Whichofthefollowingphasesassessesthecurrentnetworkinfrastructureofacustomer（）

A.Prepare
B.Plan
C.Analyze
D.Design

单项选择题

Whichservicecomponentinadetaileddesigndevelopmentfocusesonidentificationandconfigurationoftheactualnetworkcomponents（routers，servers，local-areanetworks，andsoon）tobeincorporatedtorunandsupportaCiscoUnifiedCommunicationssystem.（）

A.System Design Workshop
B.Feature and Functionality Design Workshop
C.Device-level Design Workshop
D.Physical Design Workshop

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