June 15, 2007 Dear Sir, Your shipment of twelve
thousand "Smart" watches was received by our company this morning. However, we
wish to make a number of complaints concerning the serious delay in delivery and
your failure to carry out our instructions with regard to this order.
Late delivery of the goods has caused us to disappoint several of our most
valued customers. The second complaint concerns the mismatch in
color between the watches we ordered and those delivered. As a
result of the above problems, therefore, we feel that the most suitable course
of action is to return to you unpaid any of the goods considered unsatisfactory.
We look forward to your prompt reply.
Yours sincerely,
Marks Swift
Managing Director,
Johnson & Sons Ltd. There are (46)
"Smart" watched in the shipment. This letter of
complaint concerns the serious (47) and the mismatch
(48) . Later delivery caused the disappointment
of several (49) . Those watches will be
returned to the seller (50) .