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the consumer should do this, stating the complaint as polite......

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the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements
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A．Dr. Turner often gives quizzes.B．She didn’t expect to have a quiz today.C．She doesn’t know anything about the quiz either.D．She didn’t know Dr. Turners lecture would be so interesting.
A．Dr. Turner often gives quizzes.
B．She didn’t expect to have a quiz today.
C．She doesn’t know anything about the quiz either.
D．She didn’t know Dr. Turners lecture would be so interesting.
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