Questions 8 to 10 are based on the following conversation. At the end of the conversation, you will be given 15 seconds to answer the questions.
Now listen to the conversation. What does Mr. Cruise require of the woman
A．An exchange of the video recorder for a new one. B．A refund of the video recorder and two tapes. C．A repair of the video recorder and compensation for his tapes. D．An immediate apology for the service.