A company needs staff not only who have the right
qualifications and experience, but also who are happy to fit in with the
company’s way of doing things. Our managers have to accept the idea that
everyone working here is a colleague and that spending time actually in the
store with colleagues and customers, rather than in their office, is part of the
job. For management post, we organize pre-interview group exercises to measure
team-working and leadership skills, sometimes along with activities to assess
personal qualities. In all our interviews we pay attention to
body language, And like all employers, we want to take on staff who are at ease
with colleagues and customers so it is important to watch the way candidates
behave, as well as listen to what they have to say. Interview Staff needed: both have the right 46
and fit in with 47 of doing things. Expectation
from the managers: the employees spend time in the store with 48
Pre-interview group exercises: designed to measure team-working and
49 of candidates. The interviewers will pay attention to
50 in all their interviews.