填空题

..........

【参考答案】

C

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单项选择题

A．opening
B．beginning
C．outset
D．launch

问答题

Task Sheet TwoA WHAT IS IMPORTANTWHEN... Introducing new technology - Expert advice - After-sales service - - B WHAT IS IMPORTANTWHEN... Dealing with clients - Understanding needs - Negotiating skills - - C WHAT IS IMPORTANTWHEN... Aiming to improve product quality - Inspecting machinery - Reviewing staff training - -

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