填空题

How many steps must we take when we read a map
We have to take ______.

【参考答案】

three steps

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问答题

Don’t make excuses for yourself or for others. Deliver what you promise and expect others to do the same. Always strive to do your best and expect the best from others. If there is a problem, find out why it occurred and use the facts to develop a solution. Be responsive when following up on problems -- especially with customers. Don’t accept low-quality work from yourself or others. Don’t rationalize.

填空题

What’s enclosed in the letterA product ______.

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