问答题

PART TWO
·Write 40 - 50 words on a separate sheet.
·You work for Jenny, a shop which sells up-market clothing. You are asked to find a way to increase the profits of your shop.
·Read the following figure showing the results of a survey of two up-market specialty shops. Point A refers to your shop. Point B refers to lily Fashion shop, your main competitor, near your shop.
·Use the figure to write a report (about 120 - 140 words) recommending ways of improving the quality and pricing of your shop.
·Write on your Answer Sheet.

【参考答案】

Introduction:
The purpose of this report is to provide ......

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PART ONE ·You have received a fax from a customer who in the fax complained that he had received 100 green motorbikes instead of 50 green and 50 blue motorbikes. In order to solve the problem and find out the facts, write an email to Mr. Robert Simon, who is in charge of delivering goods from warehouse. Tell him about the claim. Mention the date of delivery. Ask for the invoice in duplicate.
填空题
It is possible to put files in one of the baskets.（）
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