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· You have received the following email from a customer: I was surprised to hear a rumour recently that your company is suffering financial difficulties and is likely to go out of business. I’d be very sorry if this were true. Colin Sanders · Write a letter to the customer, and include the following points: · a denial of the rumour · a possible reason for the rumour · your company’s plans for future growth · your hope for Mr Sander’s continued custom. · Write 200-250 words on a separate sheet.

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· You recently attended a trade fair in another country. Your manager has now asked you to write a report about your visit to the fair. · Write the report, describing your visit to the trade fair and including the following points: · which other companies were represented · how you spent your time · what information you obtained · whether or not you recommend attending the fair next year (and why). · Write 200-250 words on a separate sheet.

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